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Customer Retention & Reactivation
Renew and maintain key relationships
Renew and maintain key relationships and stay top-of-mind through direct mail, email and newsletter marketing.
Develop a customer retention and reactivation strategy to stay top-of-mind
It’s important to stay top-of-mind with your customers so they know who to call when they have a need. To stay top-of-mind requires regular and meaningful communication. Through regular communication with your customers, they’ll not only come back again and again, but also refer you to their friends.
Customer retention and reactivation services:
Customer retention and reactivation services:
- Email marketing
- Loyalty programs
- Incentive programs
- Direct mail marketing
- Newsletters
Customer reactivation process:
- Identify inactive customers
- Segment customers
- Discover why they’re inactive
- Create personalize outreach
- Implement tracking
- Assess results and re-target
